I make all my reservations with one airline to accumulate frequent flyer miles, and occasionally something unexpected – and exciting – happens. This includes finding out the day before a flight that I’ve gotten an upgrade to first class! When I print out the boarding pass there’s a new seat assignment with a number like 2a or 3b. Of course this doesn’t happen too often. Normally if I ask the gate agent at the airport about first class seating I hear something like “You’re number 14 on the waiting list.” Which means there’s no chance of it happening.